|
June 2009
Newsletter
We know how busy you all
are at this time of year with holidays and MDS
reporting, but we thought you would like to keep
up-to-date with the latest news from SMI.
The new MDS program has
been very successful and we would like to thank you for
taking the time to install SQL Server. You are now ready
for the seamless transition to iCare.
We have already had
numerous customers offering to beta test the new iCare
program for us. If you have not already notified us and
you wish to beta test iCare, please complete the
attached customer feedback form. We anticipate that
iCare will be ready for general release early July.
This upgrade is completely FREE and NO SITE
VISIT will be required.
| ● |
Why Move to iCare? |
● |
Listening to our Customers |
| ● |
Development Workshops |
● |
SMI Continues to Grow |
| ● |
EMail Bulletins |
● |
Staff.Care |
| ● |
Customer Feedback |
|
|
|
iCare has been programmed
using Silverlight, which is the latest user interface
technology from Microsoft. iCare runs on an SQL Server,
enhancing compatibility with other software applications.
|
● |
The ability to define and produce
your own specific SoftForms |
 |
|
● |
Multiple Screen Views - View
patient(s), run any report & view carers all
simultaneously |
|
● |
Fresh and clear navigation
throughout |
|
● |
Set your own defaults - design
your favourite views |
|
● |
Easier sorting and finding
functionality |
|
● |
No more activation keys for new
workstations |
|
● |
No more workstation installations |
|
● |
Less IT involvement and set-up
requirements/time |
|
● |
All future upgrades can be
downloaded from website |
|
● |
Regular enhancements with easy
implementation |
|
● |
All reports can be saved /
exported to PDF files |
| Listening to Our Customers |
SMI are continually striving to offer a
better service to our customers and we always welcome your
feedback. With this in mind we would like to know any
suggestions you have to improve the functionality for
implementation to iCare. All suggestions welcome, no matter
how outrageous you think they are! We have
designed iCare with the transition in mind. We did not want
to release a program that our current customers were unable
to use or felt forced into re-training. We have many
enhancements planned, which we will integrate gradually over
the next 12 months. Many of these enhancements are a direct
result of customer feedback. Your feedback
will have a major impact in all future developments.
Make yourself heard: Contact Us!
| iCare Development Workshops |
|
With the release
of iCare imminent, we are planning development
workshops held locally to your organisation. You
will have a chance to see the new enhancements
demonstrated and meet other iCare users. Most
importantly these workshops will give us a chance to
meet you face-to-face and gain valuable feedback
about our products. You can also benefit from
chatting to other people working within the same
environment to exchange ideas and pick each others
brains! These will
be held throughout September. If you are interested
in attending and have a suitable meeting room
available, please
contact us and Nikki
Waite will get back to you. |
|
Since our last newsletter
we welcome Rob Abbott, Training and Project Manager. Rob has
been employed for the training and implementation of our
products. Our newest
recruit is Michelle Coleman, Marketing Executive. Michelle
is responsible for promoting the range from SMI services and
products.
We
would like to welcome them both to SMI to further strengthen
our team at the Nottingham Head Office.
| Keeping You Updated - Look out
for the new SMI EMail Bulletins! |
|
Following on from
the new website, we want to keep you more informed
of developments and enhancements with our software.
The new email bulletin service from SMI has been
launched. You will now be kept informed immediately
of new releases, product information and any user
groups. Most of you
would have spoken to Phil Crimmins, our technical
and support analyst. He will be introducing a new
feature in our future newsletters called ‘Techy
Talk’ you will also receive additional bulletins
from Phil explaining the technical side of the new
enhancements and software applications.
These bulletins will be sent to ALL key contacts. If
you would like these emails to be sent to other
members of staff within your organisation, please
complete the relevant section on the customer
feedback form. Please include contact names and
email addresses of your IT department, Hospice
Manager, Director of Nursing etc. |
 |
SMI are pleased to
announce that Sir Michael Sobell House, an existing Pal.Care
user, have begun implementation of Staff.Care our electronic
staff rostering solution.
Staff.Care is a simple to learn and
simple to use electronic staff rostering and workforce
management solution. It assists staff and management through
automatic production of rotas, generation of time sheets,
tracking non-unit time, and providing comprehensive leave
and absence analysis and budgetary reporting. Staff.Care has
been designed to allow you to plan your rotas to have the
right skills available in the right place at the right time.
A project team has been put in place by
Sir Michael Sobell House and is currently taking part in an
education and workshop programme designed to train the team
on how to use Staff.Care to plan rotas for the clinical
staff at the hospice. A pilot unit has been selected and it
is planned to go live with the first unit in summer, prior
to roll-out to all staff at the hospice.
We're
always after your feedback. If you've got a comment on this
newsletter or any service we provide or an idea for iCare
(anything! Go nuts!) you can
contact us here.
|
